Felt Elf Dog Trade Cie, LLC

Professionally packed and fast shipping

We can offer a variety of shipping options due to our long-term relationship with UPS FedEx DHL. Our warehouse staff will package all goods to our exacting specifications. Your products will go through a thorough inspection and be properly secured before they are delivered. We deliver to thousands of customers every day in a variety of countries. This demonstrates our dedication to become the biggest online retailer on earth. Warehouses and distribution centers can be located in Europe and the USA.

Note: Orders containing more than one product are assigned a specific processing time depending on the specific product.

We will carefully examine all items before sending. The majority of orders are delivered within 48 hours. Delivery time ranges between 3-7 days.

Returns

The stock is dynamic and we cannot control it completely due to the fact that many stakeholders are involved, including our factory and warehouse. The stock can change at any time. It is possible that the stock may run out after the order has been made.

Our policy is for 30 days. Unfortunately, if 30 days have passed after you bought your item, we will not be able to offer you a return or exchange.

To be eligible for a refund the product must be unopened and in the same condition as when you received it. The item must be returned in its original packaging.